Originally posted by Dirty Sanchez
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And as for your second point regarding refunds - if you have your receipt, you are entitled to a full refund for the original amount you paid, providing that the shop in question does refunds. If you do not have the receipt, you will then receive the current price and not the price you paid originally. Trust me, I worked for M&S for 8 years and something has gone wrong. If you buy something before Xmas for £10 and return it after Xmas, you should get £10. There is no reason why you should receive anything less than what you paid if you have your receipt!
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