Never fun. But at least, being a remnant of the old days, they have a phone number. Actually contacting companies now seems to be getting more and more difficult. Adobe's Contact Us for example, leads to a circular system of menus that goes nowhere but their forum where nobody will know the answer to actual account and billing questions. And they are far from alone in that. A real irk of mine actually - if you run a company, have a phone number and email address.
Announcement
Collapse
No announcement yet.
Little Things that Irk You: Episode V
Collapse
This topic is closed.
X
X
-
Once I got to speak to someone it was relatively painless. However, their voice recognition service leaves something to be desired:
In a few words, tell us what you're calling about
I want to cancel BT Sport
You want to upgrade to BT Sport pro, is that right?
*sigh*
And yes, phone number and email on the front page should be a requirement. Also, any service you can order from a website you must be able to cancel from the website and not have to phone them. Bastards.
Comment
-
This happens with small companies too. The kings of crap customer service mountain for me at the moment are Nin-nin Game, who were just an utter nightmare for me earlier this year when they double charged me. They ignored me for months before finally refunding me after me hassling them constantly on social media and via email.
Comment
-
Originally posted by Brad View PostBT. Suddenly I'm paying for BT Sport, a product which I've never asked for but now see that I have always had but the price has been discounted to zero every month until now. I'm going to have to...
PHONE THEM
Not looking forward to that
Comment
-
Hah thanks! But seriously, unless you have a verify option on your copy process or you checksum the original file and the copy and compare checksums, it's possible you have a bad bit or two in your copy. Of course it should be rare but if you have 18TB or whatever Briareos_kerensky has, the possibility becomes a matter of probability that you've got some corruption.
Comment
-
Originally posted by gunrock View PostHah thanks! But seriously, unless you have a verify option on your copy process or you checksum the original file and the copy and compare checksums, it's possible you have a bad bit or two in your copy. Of course it should be rare but if you have 18TB or whatever Briareos_kerensky has, the possibility becomes a matter of probability that you've got some corruption.
Comment
Comment